SAYDEN
Real-estate sales automation · Egypt & the Gulf

The lead that used to die at midnight… goes back to selling.

Sayden builds a working sales layer on top of your WhatsApp Business number: it answers every enquiry in seconds, qualifies the buyer, books the viewing, and hands your consultant a complete, prioritised case — all logged and measured.

We work only on the official WhatsApp Business API — no unofficial connectors, no web-session emulation.

Automation path from conversation to booked viewing
See Sayden in 30 seconds

The whole system in one film: from an 11 PM message to a booked viewing

30 seconds · Arabic voiceover · no commitment.

01 / The problem

Effort is rarely the issue. Leads leak through four gaps.

In real-estate brokerage a lead moves within minutes. Losses happen in exactly four places.

Outside working hours

An enquiry lands at 11 pm. A reply the next morning is already late — the buyer was talking to someone else that same night.

Ad comments

Comments sit unanswered or get copy-paste replies, and serious buyers drift away before reaching a private conversation.

Scattered channels

WhatsApp on its own, Messenger on its own, comments on their own — each channel with a separate memory.

Manual follow-up

The buyer who asked and went quiet is forgotten, the agent is busy, and the opportunity cools until it dies.

02 / How it works

Five stages, from first message to booked viewing

Each stage runs automatically, hands off to the next, and is logged in a report you can review.

Capture — every channel in one inbox

The agent receives from WhatsApp Business, from Messenger, and from ad comments. Comments convert into private conversations automatically, and any channel enters with the same context — no duplicate contacts, no repeated questions.

Instant reply and qualification

A trained-salesperson tone, with structured qualifying questions: budget, area, handover date and payment method. The agent never states a price or a promise that is not in the knowledge base you approve in writing.

Viewing booking and conflict prevention

The agent asks for the buyer's available day and time, locks the slot as soon as the buyer agrees, and releases it automatically if it is not confirmed — so there are no double bookings and no lost appointments.

Registration and claim-based dispatch

The lead is registered, the conversation is summarised, and the case goes to the sales manager and the available consultants.

  • Lead claim deadline: 10 minutes. If nobody claims it, it escalates automatically to the sales manager.
  • If the manager does not claim it either, it is redistributed automatically to another consultant.
  • Every dispatch is logged (who claimed it and when), and you have the right to review that log.
  • The buyer is told the consultant's name and number in an organised message, and is informed that part of the communication is assisted by an automated system, with a real option to ask for a human at any moment.

Follow-up and revival — deliberately capped

A buyer who asked and went quiet receives at most two messages in the cycle, then it stops, protecting your number's quality and preventing complaints. After the sale, automation continues: confirmation, documentation and renewal reminders.

03 / Metrics

What we measure

These are operating targets we measure against — not guarantees of sales results. We measure your baseline in the first 7 days, publish it in the first report, and compare from there.

< 5

Average response time (minutes)

On any enquiry arriving from any channel, during and outside working hours.

> 90

Replies within 5 minutes (%)

Share of conversations actually answered inside that window.

< 5

Abandoned leads (%)

Leads that spoke and were never answered or moved to the next stage.

Plainly stated: the final sales outcome depends on price, product, your sales team and lead quality. We are responsible for implementation and operations quality, and we do not guarantee sales results.

04 / Packages

A package for every operation size — with a 14-day pilot

Prices are in Egyptian pounds and exclude VAT. Full line items and the add-on table are on the packages page.

Pilot

Trial before commitment — 14 days
12,000 EGP setup — 50% credited if you move to a package within 30 days
  • One number, one channel
  • Full conversation and qualification flow
  • Performance report at the end
Details

Starter

Brokerage with 1–5 consultants
25,000 EGP setup + 6,000 EGP monthly
  • One number, 3 users
  • 2,000 service/utility messages monthly
  • Instant consultant notifications
  • Periodic performance report
Details
Best fit for most operations

Growth

Agency or developer with 5–20 consultants
60,000 EGP setup + 18,000 EGP monthly
  • Two numbers, 10 users
  • 6,000 messages monthly
  • Follow-up engine and automated dispatch
  • CRM integration and dashboard
  • Team training
Details

Scale

Multi-project developer or branch network
from 120,000 EGP setup + from 35,000 EGP monthly
  • Numbers per branch
  • Unlimited users
  • ERP and inventory integration
  • Executive reporting and SLA
  • Dedicated account manager
Details

Included in every package

Activation of the official WhatsApp Business number, conversation and qualification flows, knowledge-base integration with your services, prices and projects, instant consultant notifications, a periodic performance report, and technical support within the agreed window.

Not included

Advertising spend, WhatsApp platform fees for marketing messages, additional number costs, and any development outside the agreed scope (quoted through a change order).

05 / FAQ

The questions that come up before signing

What exactly am I buying?
Not a "bot". We build a working sales layer on your WhatsApp number: instant replies, buyer qualification, viewing bookings, lead registration, dispatch to consultants and follow-up — with reporting that measures all of it.
Do I need a technical team?
No. We build, operate and monitor. You need one responsible person on your side to approve content and prices and receive alerts.
How is the WhatsApp number connected?
Through the official WhatsApp Business API and a Meta Business account. The number and the WhatsApp account remain yours, and all data can be exported at any time.
Are marketing messages included?
No. Marketing messages (opening outside the 24-hour window, promotions, bulk campaigns) are not included in any package. They are billed at the official WhatsApp platform rate with no markup from us, as a separate invoice line.
What happens when I approach the message limit?
At 80% of the allowance we notify you. On overage you choose: upgrade the package, buy an additional bundle, or continue at the published overage rate in the contract. In every case the service is not cut off suddenly and live conversations continue.
Who owns the data and the number?
You do: the WhatsApp number, the WhatsApp Business account, the Meta Business account, and all data, conversation history and customer files — exportable at any time.
What is not handed over?
The framework, instruction libraries, sector scenario and template banks, and internal measurement tools. These are assets we built before contracting. You receive a licence to operate inside your business for the duration of the subscription, and on termination we can hand over your specific flows and the operations runbook for a published migration fee.
Are results guaranteed?
No, and nobody can guarantee sales results. We are responsible for implementation and operations quality, response time, reply rate and abandoned-lead rate. The final outcome depends on price, product, your sales team and lead quality.
CRM and calendar integrations?
We implement CRM/ERP integration (Zoho, Odoo and custom), plus calendar and appointment integration with double-booking prevention. Both are priced in the published add-ons.
How long does implementation take?
After a 90-minute kick-off to fix scope, content and metrics, activation follows the schedule written into the contract. We bring your number live on a single channel first, then expand.

Let's run the numbers on your volume

Send us your daily enquiry volume and average unit price, and we will come back with a clear estimate of how many leads you lose each month — with no obligation.